mr j c cox´s profile

Reviews (1)

3000rpm

needs to sort out its delivery options

i have never found any porblems with customer services, or with ordering, and iv found the prices amongst the lowest on the net, also the range of products is very good, my only niggling aspect with the company is its delivery options, u get 2, royal mail, or interlink express, if you choose the later ur in for a gd service, howeva, the last 2 times iv selected royal mail my order has either been lost, or has been delivered 2 the rong address (my billing address is different to my delivery address for the purpose of me always bein elsewhere wen he goods r delivered), this has resulted in lost time for the company and myself, having my order reshipped due to being lost, in my opinion 3000rpm should do away with the royal mail option alltogether and jus have interlink express, which only takes around 48 hours to be delivered

27 January 2013

Reply from 3000rpm

Hi Mr Cox,

Interlink express is the best courier and it is much better, trackable and faster than royal mail but its also more expensive.

We used to have 3 options which included parcelforce but we dropped them a couple of months ago as the service was terrible.

Lots of people especially in rural locations prefer royal mail and also northern ireland is the same price as UK mainland for royal mail so no surcharges.

If you miss a delivery also they dont take far away to an Interlink deport but usually leave with a neighbour or your local sorting office.

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mr j c cox
Reviewer
United States

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