I placed my order on 12/1/13, it did not ship until 21/1/13. I had to place two expensive international calls as my emails were ignored. Was told that items shipped 21/1/13 and tracking email sent. I never received a tracking email. Sent an email requesting tracking email be sent again. No response. Sent an email advising of my disatisfication. Once again no reaponse. I placed an order on 20/12/12 which was received promptly, however after this second experience, I will think long and hard before I order from BCS again
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