I am a size 10, When I called Rawk to place an order they advised me to purchase a size 10 skate. So I did and they were too small. Little did I know that when purchasing skates it's best to go up a size.
So in reality the size I actually needed was a size 11.
I phoned them again, I did explain that It was their misinformed error but Unfortunately they did not refund me and told me to sell them on eBay. I had to and I lost £40 because of their poor consumer advice.
After shopping around I found the same skates a lot cheaper from other sellers on eBay, overall I was very disappointed.
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