Amy G´s profile

Reviews (1)


Delivery left outside in snow

Order was pretty straightforward however delivery was appalling. Having been away for a few days order left outside in snow and rain. Box completely sodden. No phone call to discuss delivery and unable to track delivery using reference provided. Need to change courier if expect repeat custom.

28 January 2013

Reply from Rubbersole

Hello Amy,

Thank you for your review. If you feel that the quality of the shoes has been affected by this, I would invite you to contact our customer service at your earliest convenience so that we may further assist you.

We are in the process of changing courier companies to a more professional courier company with better service to avoid this kind of situation.

Kind Regards,
Katie, Rubbersole Customer Service

Amy G´s profile

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Amy G
United Kingdom