At this particularly difficult time for our family, we were guided through the process (LPAs and Wills change of tenancy details) by Chris Houlding.
Chris's manner, his thoughtfulness, his caring attitude, his willingness to give us the best possible service could not have been better. As people who did not understand the processes at all, Chris's patience was crucial to enabling our whole family understand and feel comfortable with dealing with these issues and the forms we had to complete.
Chris's knowledge was immediately evident as he always had a thorough answer to our questions, demonstrating his in-depth knowledge of the subject matter. No question was too trivial, even if repeated and this attitude gave us a good feeling that we were dealing with a company that really did put our needs first. This was very important to us.
Our whole family agree with the above statement and would have no hesitation in recommending Key Retirement Solutions.
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