I Bought a Go Pro Hero 2 from SLR and the service was great, that was until the camera arrived and did not function. so i contacted the company, after discussing for a while i managed to get a returns number to send it back.i was instructed via email to send it back Royal Mail Standard Delivery. they claimed to have never recived it. the problem being when you send out of the uk packages standard delivery you dont get tracking out of the uk. but i did what SLR instructed me to do. i sent months worth of emails and was ignored. everytime i tryed calling them i was on hold for ages. and when i finaly got through they told me'' its not there problem'' (even tho they were the ones who told me to send it that way). the customer care was shocking couldnt belive how i was spoke too!! my advice is buy from the UK and Do not trust this company.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.