I only send around 6-12 courier packets per year (as a small business) and in the past had an account with FedEx, who were always reliable but very expensive. Then around a year ago a friend suggested I try interparcel, the first packet I sent was to a regular customer in Lebanon and I was amazed that it cost half what I was used to paying. Since then I have sent about 10 packets this last year, usually choosing FedEx from the interparcel site, and have not had any problems at all, apart from one held up in customs in Kazakhstan.
The fact it costs me less now means I can charge my customers less, which can only be good for orders.
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