Following my earlier posting detailing my initial disappointing experience, I have to say the response to my challenge has been first class.
The company responded immediately and took the time to completely understand my frustrations. Without hesitation they moved quickly to resolve the issues and have delivered a replacement product which is far better quality than the original items dispatched.
Based on the manner in which they have pro-actively addressed my issues, I would now recommend dealing with this company, having experienced their excellent customer centric attitude.
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