BeautyBay.com

customer service can not be worse

I have already purchased this product and I think the prices are super convenient, on December buy three products and only two of them arrived, the specific date was Dec. 14 and has not yet reached my order sebastian hair products
I have contacted customer service and only get automated responses, it is clear that my order will not arrive and therefore want to know what will be the solution, and to think that after a while but it prudent for me send a new product
It's a shame that a website as good as beautybay have bad customer service, not one ever responded to my emails and all I want is a solution as a client

28 January 2013

Reply from BeautyBay.com

Hi Jessica,

Thanks for your feedback.

I'm sorry that you have not yet received this order. I've asked Customer Services to contact you directly to resolve this.

Kind regards,

The BeautyBay.com Team