Shopped with Very because I could get free delivery and returns with Collect+. Items were delivered next day to a local shop. I tried on 2 pairs of shoes but ultimately kept neither (one pair too big, the other uncomfortable). Returned one with Collect+ and one via Post Office. Both services hassle- and cost-free. One thing that happened - I got one of the Collect+ return labels wet in the rain and the ink ran. The shop said they had to be able to scan it, they couldn't just input the numbers. It's possible to print off another label, but I just used the post office label instead.
My order is still pending, 1hour and 15mins after I placed it. Customer service number goes thru to nothing and the app keeps crashing every time I try to see if there's a number for the restaurant. The money has been taken, so what am I supposed to do now?
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