Christine Liu´s profile
Reviews (1)
Hungryhouse
No food, no money, no customer service
My order is still pending, 1hour and 15mins after I placed it. Customer service number goes thru to nothing and the app keeps crashing every time I try to see if there's a number for the restaurant. The money has been taken, so what am I supposed to do now?
28 January 2013
Reply from hungryhouse.co.uk
Christine Liu´s profile
1981
London, United Kingdom
About
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Thank you for your message. We are sorry to hear that your order did not go through on Sunday. We experienced some technical issues over the weekend. Please accept our sincere apologies for any inconvenience caused.
If the order was cancelled automatically by our system, the refund should have been issued to your account this morning. Please allow up to 3 business days for the money to appear on your account.
You may also send us an email at help@hungryhouse.co.uk so we could investigate further.
Kind regards,
Your Hungryhouse.co.uk