I ordered a table and chairs on the 6th January and to this day, I'm still waiting for something to arrive. It was bad enough that the one I wanted did not appear to be available in either London or Kent, although reassuringly enough, if I was that desperate, I could have had it delivered to my father in law's place in Yorhshire! I ended up ordering my second choice, received a courtesy call from Customer services advising me that someone will be contacting me with a delivery date in the following week, 3 weeks later and absolutely nothing!
I am sick to the back teeth of being fobbed off like this, the annoying thing is that their stores are pretty good, but the home delivery service is appalling..... Come on Homebase, pull your socks up and get your act together!!!!
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.