Hungryhouse

Bad, Bad service

Order taken on the website at 19.13, I phoned the restaurant direct at 19.55 and they had only just recieved the order! They said it would be 45 mins. It eventually arrived at 21.10 and the order was wrong. Too starving to ring the restaurant and complain. I left a bad review on HH website and of course the text was removed and only the scores were shown!! They are not even impartial!! Avoid like the plague!!

28 January 2013

Reply from hungryhouse.co.uk

Dear Steve,

Thank you for your feedback. We are sorry to hear about your disappointing experience with hungryhouse.co.uk on Sunday night. We've unfortunately encountered severe technical difficulties due to a high volume of traffic. Please accept our sincere apologies for any inconvenience caused.

Could you please send us an email at help@hungryhouse so we could look into this for you? Alternatively, you could also reply to this post with your order number.

Kind regards,
Your Hungryhouse.co.uk Team