James Hart´s profile

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I ordered chinese through HungryHouse, not only did the meal not get delivered, the order was processed and he money was taken out of my account.
I contacted hungryhouse asking for a refund but noone has got back to me in over a week. If they don’t reply I will be taking it further. Avoid the hassle of the terrible service just phone restaurants up directly, its cheaper and is quicker to be delivered

28 January 2013

Reply from hungryhouse.co.uk

Dear James,

Thank you for your feedback. Please accept our sincere apologies for not getting back to your refund request sooner. We automatically issue refunds to our customers if the order did not go through or was not delivered by the restaurant.

Could you please reply to this post with an order number or send us an email at help@hungryhouse.co.uk so we could investigate this further?

Kind regards,
Your Hungryhouse.co.uk Team

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James Hart
London, United Kingdom