I tried 5-6 times on line to set up an order to the US. It wouldn't accept my telephone number multiple times. I tried the type in live chat and they were not helpful or successful in advising me as to how to type in the phone number! How hard can it be? I also had specific questions about the jacket's color and the live chat gal said, "It is as shown!" It took 3 days to order the jacket and a very clever and industrious Meike called me! and helped with the order; she gave me her email address to help, and updated me all the way. The item arrived promptly and is lovely, the right item, the right size, etc. Yea Meike for hanging in there with me!
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