Jake Goode´s profile

Reviews (1)


Absolutely atrocious, extremely polite when reachable, but completely dishonest

Misleading delivery time given on payment, changed date when order confirmation received. Appears to be based in UK, but is actually in Hong Kong. Promised delivery by a particular date; could not possibly have honoured that. Very polite when their tel. system actually worked, but completely dishonest. Very worried whether they'll actually refund me.

Gaurang Kadiyaand Jason found this review useful

30 January 2013

Reply from valuebasket.com

Hi Jake,

Thank you for your review, and we do apologise for the delays with your order. Having said this, your refund was processed yesterday and should reflect on your account shortly.

Kind regards,

Angel Liu

Jake Goode´s profile

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Jake Goode
Hackney, United Kingdom