I made a small mistake when i made a listing in the homexchange system: I payed for an empty listing instead of the one I filled in. I contacted support in the hope that they could change it easily, but with no reply, not even after a reminder.
When my €35 payment for the empty listing expired after 3 months, the system sent me reminders that my listing was about to expire. Nevertheless they took another €35 from my account when the listing expired.
I can absolutely not recommend this site!
Update sep. 2013: Homeexchance contacted me some time ago and returned the amount and gave me a free 1 year membership. Changed from one to 3 stars accordingly.
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