Had ordered several Christmas pressies from Achica - unfortunately, the coffee pot and china set arrived in several pieces ! No-one had bothered to put any packing around the china - have they never heard of tissue paper or bubble wrap ? Eventually got it sorted although it meant I had to go a find another Xmas pressie to replace this one.
My only other gripe is that I never know how much the delivery charge is going to be until I get to the final checkout. OK, but, if it's only a small item I want; the postage can be more than the goods ! Perhaps they could put themselves in the buyer's position (bearing in mind, we're all after a bargain !) and state the delivery charge at the beginning or at least give a scale of charges. But, heh ho
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