My 11 year old grandson and I, somewhat older!, enjoyed our day doing the Red Route of the Big Bus tour. We particularly liked the opportunity to have a change of scene by doing the short river trip. The guide we had from Green Park to Westminster was really informative and amusing, with jokes which my grandson appreciated! Not bad for a very critical audience! Only problem we had was that we were told to get straight on the bus at Green Park and were not given a valid ticket, although I had the printout of my website order and all other necessary details. When it came to our return journey from Tower Bridge the ticket operator told us we should have been given a ticket at the beginning of our tour in the morning. However, he was extremely helpful and managed to resolve the problem. We also got on the City Cruise without having to show our ticket. Not sure this is right but it may be a loophole that needs investigating. Otherwise, a very happy, trouble free day. Many thanks. Will use Big Bus Company again.
It is about time the High Street stores didn't have the monopoly on expensive lenses and I welcome the ReglazeMyGlasses service. My frames have been reglazed with bi-focal lenses and returned in good condition. At first I wondered if the prescription had been satisfactorily copied, as the distance part of the lenses seemed to "swim" a bit but I have got used to them now. I can only think that maybe the quality of glass used varies slightly from my current glasses. However, all is well and I also strongly approve of the postal service given. My only criticism is that, on-line, I don't remember seeing any costs for multi-vision lenses and I was, therefore, a bit surprised that, instead of the advertised £19, I was asked to pay £44. Could this be made more clear in your advertising, please?
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