Zoom4u

Have taken my money but never delivered my goods.

On 20th December 2012 I ordered Microsoft Project online from the Zoom4u. I received prompt email confirming my order and issuing an order number. On my return to work after the Christmas break (2/1/13) I tried to contact them via email to ask where my purchase was and I had no reply. I then sent them a fax on 9th January 2013 and still I have not received a reply. I have now contacted my credit card company who are looking into this for me as the company took the payment from my credit card on 20th December 2012; the day I ordered. I am not happy with this company and will never use them again. This has made me very wary about ordering online from Companies that do not have a contact telephone number.