Calvin Evans´ profile

Reviews (1)

Dino PC

Unparalleled Customer Service

I recently bought a fairly expensive custom system with DinoPC and was bowled over by their customer service. I had a number of issues which would potentially have been not only very annoying but damaging for my business if they had not been dealt with in such a great way.

Firstly, I was missing a certain type of adapter (arguably my own fault as I chose my components) but they shipped out the appropriate adapter free of charge, next day delivery.

Secondly, I realised that the dual monitor setup I was intending to run would not work as my monitors weren't compatible (again my fault for not checking the ports on the screen). They collected one of the screens (free of charge) and then rang me asking me what I would like instead. I said I'd like the same size as the one I had so they didn't look silly next to each other, I would also like an LED screen to match the one I had. Although none of the monitors on their site matched this and I was resigned to having to upgrade to a larger and more expensive monitor I got a phonecall about 10 minutes later saying they had the perfect monitor for me which they sent out again. Free of charge!

Really pleased with the service overall. knowledgeable, friendly staff. Great product and cheap as chips to boot. They were, by a large margin the cheapest I could find online and I still occasionally have a look to see if I could have got cheaper but have yet to find somewhere. I shall be using DinoPC for all of my business systems and peripherals going forward and if you are reading this guys thanks for a great shopping experience.

Calvin Evans´ profile

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Calvin Evans
Reviewer
1988
Manchester, United Kingdom

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