DPD UK

Incompetent.

Why text me stating you'd deliver between 3:05 and 4:05, so I wait 'till half 4 thinking ok I then check my tracker and by 3:45 it was back at the dept? Apparently unable to send due to insufficient time? I've read various complaints and you just don't seem to wanna rectify it, must enjoy not delivering on time. Most incompetent couriers known to man I saw one of your drivers just sitting in a van for nigh on 3 hours, just sitting there! Thanks for making me come home early from work losing money and not delivering my stuff as promised much obliged, apparently it's due here tomorrow, if it isn't I will never use your company again, good day.

28 January 2013

Reply from DPD UK

Hi Matthew,

Please accept my apologies for the delayed delivery. Please be assured that I have highlighted this matter with our customer services team, and have asked them to contact you with a view to satisfactorily resolving it for you.

Your patience is much appreciated.

Kind regards,

Bobby.