Homebase offer value for money goods that are of excellent quality, which was let down for me personally by the extra long wait at the till and the difficulty in getting a replacement part.
I found Homebase's Help line to be of virtually no help at all, with a long wait and got the impression that Argos customers received preferential treatment.
Eventually i phoned the Homebase store and was promised a replacement part which would be dropped round at my home, i have not received this 2-3 weeks after the promises.
The reason i have given Homebase 4 stars is that the goods are of a very high standard and less price than many other stores. If the customer service were to match this, i would have definitely have given 5 stars.
Overall very pleased with this service, which is a novel and efficient way to hire a van. The only downside is that a couple of the removal lorries quoted me far above that which I might normally pay. Mainly though I was very happy as the driver I picked was polite efficient and all at a good price
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