Bought a jigsaw picture puzzle as a present for an older relative. The product arrived after 21 days in an envelope! There was no conventional puzzle box or picture to copy from? The jigsaw itself was printed on nothing thicker than flimsy cardboard. The picture was dreadful & blurry. The pieces started to rip when I began to disasemble it! Thankfully I did not pay the full rrp but it still cost around £13 which included there high £4.99 p&p charges. Customer service is non existent, they don't answer the telephone & the e mail reply is just a generic one, so far I have e mailed them 3 times & all they have said return the product & then they'll decide what happens next.
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