Remon Rasing´s profile

Reviews (1)

Trekkinn.com

Sadly a longer delivery time than promised!!

I ordered my new Jacket on the 2nd of januari 2013 and there was a delivery time of 5 days till Trekkinn would have it in stock and then an additional couple of days to deliver it to my home. I would have expected it to be in my posession in a max. of 10 days and thought that was acceptable.
Sadly it took Trekkinn a lot longer to deliver my new jacket ..... i got it today: 28 of januari 2013!! That is a delivery time of 26 days instead of the promissed of max. 10 days!! Winter is almost over ......
There was sadly no contact from the side of Trekkinn with information about delays or other problems except for the times that i emailed them. The custumor service could be improved.
I am not sure if i would order another item in the future.

Remon Rasing´s profile

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Remon Rasing
Reviewer
Netherlands

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