Very helpful before sale.. I made several calls with questions about product. Answers sought if not known..
Had to call to chase delivery.. Lots of emails and calls are promised to let you know when it's coming but it doesn't quite work like that. Spoke to several people who all sound very vague and even disinterested. I found this frustrating.
Item arrived yesterday.. very poor photocopy of the instructions for assembly. Parts not in box.. Called and was told not to assemble would check with warehouse and call back in about half an hour... Still awaiting call.
Have had a very positive call from customer services... Would appear I've had delivered a slightly improved product with paperwork from previous version. This is being acted on following feedback as are my other comments.. I will say I'm completely satisfied with the situation now and would like to thank the Company for its communication... Thank you Jason.
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