Days after my purchase a part of my bag broke!
But it is the poor customer service to get this rectified that has infuriated me most.
I have sent email after email and no one responds!
How unprofessional! I have a broken bag and no idea how to proceed with a refund or exchange because Jules B can't be asked to deal with it!
My money was taken without any problem though!
Funny that....never again Jules B.....
Diane Thompson found this review useful
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