Very competitive prices and the Ocado voucher tipped it in their favour compared to Currys. Communication was excellent throughout just a shame about the Warranty hard sell.
I'll give you some background to why Pissup are so bad. We booked 3 activities with them in Amsterdam: Beer Bike, Pub Crawl and Dominatrix:
Beer Bike (Fri): Doesn't look anything like advertised (imagine patio table with wheels complete with parasols), one seat already broken needless to say it lasted about 5 mins before the whole thing broke and we had to abandon the activity. Not much fun on stag-do standing in the cold getting shouted at by angry Dutch motorists. It was ok though as the rep said we might get our money back, LOL! Apparently he works for Pissup but he denied all knowledge at the time!
Pub Crawl (Fri): Considering Pissup screwed up the first activity you'd think they would pull out all the stops on the pub crawl. A round of beers, maybe as a goodwill gesture? No chance! We were pushed by the Rep into starting the activity early (because of the beer bike failure) not much fun sat in bars in Amsterdam when its early! We didn't get our free beer either (As stated on their website!), apparently we were more than rewarded by some *free* shots. You know the ones essence of tequila, slight of Sambucca etc (you get those free when buying your first round of drinks in these bars anyway!)... you would get drunker on a pint of water. Its a good job our Rep was such a laugh, oh wait he wasn't...it was so bad we had to ditch him early…although he told his 'bosses' he left us in a strip club at 06:00 - hmmm:-|. To put it bluntly we had a much ,much ,much better time when we were left to our own devices going to bars we wanted to go to and not the ones the Rep says are good and that have been 'tailored' to our group.
Dominatrix (Sat): Well worth it (plus we had a different rep) but I suggest book it yourself or through another company... unless you like similar pain when dealing with Pissup if you have a complaint. I'll save you the experience…It's not their fault that 2/3 activities were rubs, we'll make up a few stories that prove you had a good time with us etc, etc.
So thats a background…it took an arduous 2 weeks to get our money back for the failed beer bike. Apparently they needed to check-out what happened first but don't you have your own set up in Amsterdam? Well the two Reps we had both say they don't work for Pissup - yet Pissup say one of them is their head guy…*alarm bells*! Oh and if you dare complain the skilled Pissup Customer Services will flip-flop all over the place and try and misinform you about what you should've got e.g. "your pub crawl was only for 3 hours" - it says 4 on your website, "it was a free shot or beer" - we weren't given a choice and it says beer on your website. …Suffice to say it's your problem as the customer, you didn't deserve any good will from us for messing up your Friday…oh hang on we gave you to much goodwill on Friday *Insert Fish Slap here* our Rep who may or may not work for us said so!
My opinion is don't bother with this company and book through chilli sauce (We used them for our trip to Prague and they were very good plus they test how good their products are) or better still book it all yourself (which I did for Heineken Experience, Banana Bar and Paintball in Amsterdam). All you need is Google, Smart phone and the Dutch transport system is easy peasy!
Take it squeezy!
Posted on Tuesday money in account Thursday. Quoted price paid.
Would definitely use them again.
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