When we arrive in London, to switch flights to Virgin, we ask for our luggage has come on board, they look at us and say yes, we are going to board a plane to Miami.Da we come to Miami, our luggage not and there is no representative present, after a while procures the airport one and the first thing he says is shut up, your 3 suitcases are in London and come tomorrow, we'll call you, we as written a report which he otherwise tried to avoid (but we have worked for an airline for 20 years and know the rules), nothing happens the next day and not the next so we call again, but no message, then suddenly there comes a sour man and deliver our luggage after 3 days, when we saw contacted Virgen of kompentation where we both called and wrote mail several times, but there was never anyone who answers ready.
We hoped then that it was a one-time experience, so we tried to fly with Virgin next time we were going to the U.S., but it is obvious the way one treats its customers in order that the same thing happened again.
So if you do not have to use his luggage the first 3 days then can it be safe enough fly with Virgin, But it shall not become me, similar to the service you have to look long after, wondering if it's the same with the safety of their aircraft
Jeg syntes at det er en sjov måde at komme af med de ting man ellers ikke bruger merer, samt jeg har været heldig at finde noget jeg ellers havde opgivet at finde
Det kan ikke være rigtogt at man betaler for et kort men der følger ikke noget med til modtageren, det er tyveri
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