Apart from the appalling overpriced broadband service - 4 months of headaches to get going - days of my life lost on the phone to hopeless tech support that hang up on you when things get too tough for them to understand - I now find 7 months after LEAVING BT that they have re-activated my line and charged me £100's - after I have tried to close my account 3 times - I am now having to go to the ombudsman - and fight off intimidating calls from there credit department -
They are so bloated and big that there is no accountability and no way through the forest of misinformation that the many departments you get bounced off too give -
Unmitigated nightmare - AVOID!
Rebecca Alexander found this review useful
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