Dealing with Gas Boiler Parts was a very good experience as they were very helpful, gave me good advice and information and dispatched the parts I needed very quickly. As I live in Cyprus this was very good as getting parts for anything sent to the island is fraught with problems . I didn't quite understand why the parts could not be sent direct to me as they were small parts and fitted in a jiffy bag for normal airmail.
There are a lot of ex-pats in Cyprus who have central heating boilers (yes the winters are cold) in their homes and also a lot of ex-pat tradesmen who do fitting and repairs. Maybe the company could look into having an agent here who is licenced if necessary, and who could order and deliver parts, This would definitely make them a five star service.
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