I e-mailed Nigel at Havens because I wanted to order Waterford glasses to take to New Zealand for Christmas. I wanted to know the overall size of the box so that I could consider the safest way to transport these half way round the world at minimum extra cost! Not only was his reply very prompt and helpful but the nature of the packing and the speed of delivery to my home in Lancashire was absolutely superb. I am sure that I will use Havens again to purchase Waterford in the future. A better price than House of Fraser in Manchester!!
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