Steven tennant´s profile

Reviews (1)

Waltons Garden Buildings

Nice end product after a couple of hiccups

Overall i am very happy with the end product of my purchase which was s summer house. There was however a couple of issues.

First of all was the actual build of my summer house which i had paid Waltons to do for me. On the first day i had took a day off work and waited for the installation team to turn up. They did not arrive until 3.30pm and it was dark by 4.45 so they could not complete. The instsllation team said another team would be back first thing in the morning to conplete the build. However i waited in all day and had to ring Waltons to find out were the team was. They turned up at 4.00pm agsin and with limited light completed the build.

The second problem was the nain doors to the summer house which were very very difficult to open. I had to pkane the doors to get the doors to close and lock properly. A job which took me nearly an hour to do!

As i said though at the start the end product is fantastic, ny wife and i love it. However the inststallation could have been better.

30 January 2013

Reply from Waltons Web Ltd

Thank you for your positive comments regarding the product, I am sorry to hear that there were delays in assembling your item for you, your feedback has been passed on to the installation team and they have also expressed their apologies for the delay.

Thank you four feedback

The Waltons Team

Steven tennant´s profile

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Steven tennant
United Kingdom