I ordered a bed from First Furntiure and asked for it to be sent 10 days later, as I was not ready for it until then - even though the offer was 3-5 working days. I then read a few reviews saying they found it hard to get their item, and that the service was awful, and I was worried. On the 10th day, I had not heard anything, so I called the company, and spoke to a very pleasant lady, who apologised for them not sending the item. However, she guaranteed to send it next day by courier, and an hour later a man called from the company letting me know what would happen the next day with regard to the delivery. And it just arrived an hour ago. Although I did have to call and remind them about my order - they were pleasant and sent the item next day. I would use them again - just make sure you call!
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.