Denise´s profile

Reviews (2)

ao.com

Excellent in every way

Fantastic customer service, next day delivery with frequent updates and fantastic product.

Bed SOS

Great Bed, Poor Instructions

The bed itself is fantastic and I love it, however we did have a few problems putting it together as LEFT items were labelled RIGHT and visa versa, as well as having to guess were to put some screws as the cloth covering some screw holes did not have holes in it to know where they were.
Im still having problems with a couple of drawers not fitting in correctly and coming off the rails, however am hoping when i look at it again that i can solve that one.

Also hated the courier TNT who refused to help me get it upstairs!

29 January 2013

Reply from bedsos.co.uk

Hi Stephen,

Thanks for your comments and review.

Sorry to hear about the issues with the instructions and holes. This will obviously be at the manufacturing stage so I will let the brand know this issue so it doesn't happen with future orders for this bed. If you have any issues with the draws please contact us on 0844 357 0428

Thanks
Danny
Bed SOS

Denise´s profile

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Denise
Reviewer
United Kingdom

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