I am writing to you to let you know what a lovely experience I had this week (and last) working with Paula Alger.
I made an enquiry on the internet one evening and the very next day I received a really helpful and informative phone call from Paula.
As a result of this, what started off as an initial enquiry, has ended up with my husband and I booking a holiday that we are very very excited about and a holiday that I have every confidence in is going to be exactly the sort of holiday I have always wished for.
Paula listened to my requests and investigated everything I was interested in and came out with a few suggestions and one overall recommendation which was absolutely spot on.
Paula has since helped me with a few details and overall I have feel as though I have received the best service I have ever received with regard to dealing with travel agents (and they have all been nice and helpful in the past) but Paula exceeds all expectations and I cannot imagine not using Paula again for our next holiday.
I will be recommending all my friends to use Paula for their holidays and I feel so confident that this holiday I have just booked through Paula is going to be so special that I am going to ask my friends at the weekend if they can join us ..... I wouldn't do that unless I felt sure that this holiday is going to be a success.
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