I've never dealt with a more professional, helpful and polite company. Great prices, free and speedy delivery. A very helpful and polite customer service department. A very rare thing in today's world! I would definitely use them again and recommend them too.
Easy to use site. Uploaded my image and set out my sign just as I wanted it.
Spoke to a member of staff when I phoned to check progress and they were polite and very helpful. Product is excellent and just what I wanted. I will be using them again.
I purchased a Clock Cabin in 2010 from Dunster House. Their installation was shoddy to say the least and they had to return a year later as the roof was leaking, screws were protruding through the ceiling and the braces were incorrectly fitted.
They put a new roof on but a year later water was pouring in again through the roof. They refused to even come and inspect it without me paying them! I arranged an independent expert inspection to find that the roof was unfit for purpose. They put shingles on a roof that is virtually flat. The water doesn't run off and it pools and finds its way under the shingles and through the membrane which is full of holes made by the nails used to fix the shingles!! They refused to do anything about it so I took it up with the credit card companies. I have just received a FULL REFUND including installation fee. Their product is unfit for purpose, of unsatisfactory quality and they have misled me. They are still selling this cabin with the option of shingles. BEWARE.
P.S I am sure they will respond with their usual excuses as they did with me for 5 months. However, had I not had a case, the credit card companies would not have refunded me in full.
Steve Kelly found this review useful
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