I received the item on time, I had paid extra postage to have it delivered the next day which worked well.
The back to wall toilet did not contain any fixings. I emailed customer service but did not get a reply and called them the next morning as it was required urgently. Customer service stated that fixings were not necessary, the builder asked the representative what would fit in the holes which were visible for all to see? He did not get a reply. I called the company again but it was busy and emailed again. After three days I still have not had a response to any of my emails and wish I had not purchased this WC.
I would not use this company again due to the product being of poor quality and service I received from them.
Hi, We have not yet installed the basin but that will be very soon but so far the service was excellent. The basin arrived very quickly and with no problems.
We certainly would use you again.
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