I was really delighted to see the claim process gone through so smoothly. Very caring customer service lady who I spoke to, did explain the process (in easy to understand, non technical terms) for claims.
Did received my money back today (sent to my paypal account). Surely looking forward to buy another IP Camera and of course the warranty from Squaretrade.
I would highly recommend everyone to buy this as its so useful (as my IP Camera only stopped working in 20 days passed manufacturer warranty!!!)
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