christine terry´s profile

Reviews (1)

TopCashBack

I PREFER QUIDCO !

THE WHOLE PROCESS FROM TRACKING TO PAYMENT IS TOO SLOW AND TOO FUSSY. IN MY EXPERIENCE QUIDCO ARE QUICKER AND LESS `FUSSY`

30 January 2013

Reply from Topcashback

Hi Christine.

Thanks for taking the time to write a review.

I am really sorry that you feel this way.

To ensure that your transactions track I would recommend that you take a look at this link, http://www.topcashback.co.uk/Help/100

If for any reason that your transactions do not track, then we do have a missing cash back claims process in place, so that we can investigate.

Regarding the payments, we do have to wait for the merchant to pass on the payment to the affiliate network, who then pass this on to us so that we can award the cash back to our members. Normally the cash back is paid to members within agreed reasonable time, however, it can sometimes take a little longer if we have not received the payment.

If you do have transactions that seem to be delayed, then please get back to us with your TopCashback username, and we will take a look into this further for you.

Best wishes,
TopCashback.

christine terry´s profile

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christine terry
Reviewer
United Kingdom

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