Alice Martin´s profile

Reviews (1)

eFlorist

Lovely product but problem delivery

I ordered online, fantastic products, excellent same day delivery. These were a birthday present for my mum, the flowers turned up and were lovely but the lady forgot the chocolates. She called my mum and apologised profusely and organised for my mum to pick up the chocolates when she was next in town. Good service to sort the problem but problem shouldn't have happened.

30 January 2013

Reply from eFlorist

Dear Alice,

Thank you for your feedback. We are very pleased that the delivered flowers were appreciated. The issue regarding the missing chocolates appears to be a case of human error by our local florist and we offer our sincere apologies for any inconvenience caused.

Kind regards,
eFlorist

Alice Martin´s profile

profile image of Alice  Martin
Alice Martin
Reviewer
United Kingdom

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