Susan Tyrrell´s profile

Reviews (1)

eFlorist

would have been a lot better if all flowers ordered were delivered aspaid for and still waiting for response to emails sent

As if it's not hard enough to cope with the loss of a loved one it makes it a hell of a lot worse when flowers are ordered and paid for but someone stuffs up and only half the order is delivered.To top it off several emails have been sent and still no reply how rude to treat a customer this way the flowers that were delivered to my daughter were beautiful but we would appreciate the other lot delivered as requested to the parents as ordered.

30 January 2013

Reply from eFlorist

Dear Susan,

Please accept our sincere apologies for the issues you have raised. We are investigating why your emails had not been responded to in a timely fashion and can confirm that our Customer Service team have now responded.

Kind regards,
eFlorist

Susan Tyrrell´s profile

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Susan Tyrrell
Reviewer
United Kingdom

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