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Reviews (1)

Mr Memory

A fast service but there were some problems

Ordering a couple of memory cards for an old laptop the initial order was for the wrong sort. I needed a DDR card and got sent DDR2 cards. Rapidly corrected but I'd ordered 1GB cards and got sent 256KB cards. Again rapidly replaced once order checked and right cards identified.

30 January 2013

Reply from Mr Memory

Good Morning Simon,

As discussed this morning I would like to thank you for taking the time to leave a review following the upgrade for your Sony Vaio.

I apologise for the incorrect memory being sent on the initial order I understand this has now been resolved with our Support Department.
With regards to the replacement memory your machines motherboard was not able to support the 2 x 1Gb modules we supplied, from further investigation this is a limitation with the motherboard which is why it appeared we may have shipped the incorrect modules.

I am very pleased to hear this has been resolved in a quick & efficient manner.

Best Regards

Kerry Harnes - Assistant Head of Sales

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Simon Lloyd
United Kingdom