Alex Ward´s profile

Reviews (1)

GolfStoreEurope Ltd

An absolute joke

I ordered a pair of Mizuno Golf Shoes from on the 27th of december 2012. After receiving the shoes I opened the package to find two different size shoes, even though the order had apparently been checked!! When I sent them an email, it was ignored, so I had to ring them. The repesonse was unsatisfactory to say the least, initially they wanted me to pay for the postage costs to return the shoes from Spain, cheek, especially as the error was not mine!!
Eventually after another couple of phone calls they agreed to uplift the parcel, this took a while to arrange, 5 days, and I then found out from the courier that they had not previously contacted them, as the representative of golfstoreeurope has told my mother over the phone. Eventually the uplift was arranged and the shoes were collected on the 15/01/2013, as of yet I have still not received the correctly sized shoes.

I will certainly never be using golfstoreeurope again as their service compared to another online golf retailer is non-existent.

I would warn against others using this website.

Alex Ward´s profile

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Alex Ward
Pilar de la Horadada, Spain