Tribaluk

Poor Customer service

Just bought a Microwave, Ordered it over the weekend for delivery on Wednesday 30th January 2013.
Delivered on schedule, but when i unpacked it and set it up, i found that it didn't sit flat on the kitchen worktop. i looked at the legs to find that one had been pushed in.
The box must have been dropped at some point.
i contacted Tribal Uk within an hour of delivery to explain the problem, they said they could not pick it up until next Monday and that i would have to wait until they received it back before they sent a new one out.
Very poor service, cant see why they could not send another one and collect the damaged one at the same time!