Sara Collins´ profile

Reviews (2)

boohoo.com

on trend, very reliable and so affordable :)

i love boohoo they are up to date on fashion trends, i could rely on them to deliver on time and they are not at all over priced, they really do have somthing for everyone on any budget! they also have free delivery, a top notch service couldnt praise them more!

Missguided

Absolutely unnaceptable.. VERY incompatant!

Basically a long story short.. charged 3 times for a dress I wanted one of, recieved 2 of the same dress, paid for next day delivery did not recieve, one dress was broken on arrival ( zip was not working), this was at the beginning of NOVEMBER. Have not heard from company, no contact number, NO REFUND.. absolutely disgraceful I am asking for a refund for all 3 will never ever buy off this company again, or recomend it to friends.. taking money from peoples accounts without their consent seems to be a regular occurrence with this company you would wonder what is going on I find it all very strange that this is allowed to go on, am looking for somehere to which I can make a formal complaint about the carry on of this "company".

31 January 2013

Reply from Missguided

Hi Sara, I have read your review and I am saddened to hear of your experience with us and I cannot apologise enough for the upset and inconvenience that this must have caused. I have investigated this fully and emailed you in respect of your complaint. I hope that any future correspondence between ourselves will resolve your issue quickly and efficiently. If you do have any questions at all I urge you to email me at customerhelp@missguided.co.uk.

Best Wishes,
Diane xx

Sara Collins´ profile

profile image of Sara Collins
Sara Collins
Reviewer
1991
Kilnaboy, Ireland

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