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Reviews (1)

Westin Gourmet

Great food, but very hard to use it all.

I bought the new customers intro offer, and it was a fantastic selection at a reasonable price. The food was lovely, but I'm afraid some of it unavoidably went to waste, even with 2 dogs and guests to help.

The food all expired very shortly after the delivery date, which is unavoidable with meats, but the fact that so much was packaged together with the same expiry date made it impossible to use the whole lot in time. Perhaps they would be better offering a slightly smaller intro deal for customers with a smaller household, or at least package the meats with a quick guide to which ones should be used first to make best use of the lot.

31 January 2013

Reply from Westing Gourmet

Hi Edward,

Thanks for your review. I'm sorry to hear that you felt the need to throw some of your order away. Most of our products come with a shelf life of at least 4 days (as detailed by the Use By date on each product's label) if kept chilled. And because the majority of our produce is sent fresh, it is suitable to freeze for up to 6 months.

I'm glad you enjoyed everything and if you need any help with your next order just give us a call on 0115 979 8439.

All the best,

Westin Gourmet

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United Kingdom