recently i booked a hotel through Laterooms.com and once I returned i wanted to post the review and upload the pictures of the hotel. It took 3 weeks and many emails to finally see the review but they wont upload the pictures..and here is their answer:
"Unfortunately we would be unable to post the photographs onto the site as photographs must be an unbiased representation of the hotel."
in other words: "upload nice pictures or do not upload any"
I wanted to post pictures from my room which was in really bad condition so other customers are aware of this before they pay $200/night for a dirty room. But of course this would make a bad picture of hotel and how would you explain their self-rated 4* if you see those pictures.
They wont approve my images because they do not look like 4' star images??
Is this what customer wants to see these days? Nice and beautiful pictures online and once they get to the hotel the reality?
This is how I was fooled!
This is only one reason (but trying to keep it short) why i can only provide 2 stars to Laterooms Services.
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