I ordered The Official Glencairn Whisky tasting glasses in a travel case from Wineware, during the checkout process I encountered problems paying for my order. After struggling I decided to give up, shortly after I received an Email from Chris at Wineware apologising for the inconvenience and asking me to contact him the morning after and he would process my order for me (baring in mind this was 7.30pm on a Thursday evening). I was so impressed with this personal Email rather than a computer generated "sorry you're having trouble" email. I tried once more the day after and it worked, I emailed Chris saying i had completed it and wouldn't need his help and he replied promptly with another friendly email. My glasses arrived the next day, perfectly packaged and exactly what I was looking for. Fabulous website, fabulous service and I have already recommended this website to everyone I've seen!
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