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Reviews (1)

Outdoor World

Non existent after sales service!!

Received goods not what I expected trying to return them but no after sales service seems to be present, shocked and disgusted!!!

01 February 2013

Reply from Outdoor World

Hello,
I am very disappointed you feel you have to write a negative review here and feel your comments are completely unwarranted. We have a dedicated team of customer service operatives that are available by telephone (9-5 mon-fri 0844 3352994), we also offer a no quibble 30 day money back guarantee for any customers who are not happy with their purchase! Full details of the returns procedure are clearly stated on our website (you simply return the item to us within 30 days in original condition and a full refund is issued!).

Furthermore, I have checked your order and can see that you have made no contact with us at all to indicate their is a problem with your order?? If you have a problem or if we can assist with anything then don't hesitate to contact either myself directly or a member of my customer services team on 01925 419202 9-5 mon-fri and they will happily and promptly assist you.

Colin
MD

colin haslam´s profile

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colin haslam
Reviewer
United Kingdom

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