Dear Michel Wernert,

I can confirm your order was cancelled as Pharmacy2U did not receive the authorisation for the payment from your credit or debit card issuer. The details you had supplied did not match their systems. An email was sent to advise you of your order status and please accept my apology if the email failed to arrive with you. I would recommend you discuss this further with your credit or debit card issuer.

If you wish to proceed with your order please contact our customer care team on +44 113 2650 222 or email customercare@pharmacy2u.co.uk, where Pharmacy2U it will be possible to receive payment by bank transfer.

Please accept my apology for any inconvenience this may have caused.

Kind Regards Annette